Privacy Policy
Elvin Industries Property Limited, trading as Zula Estates are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel. This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
​
In this policy, "we", "us" and "our" refer to Elvin Industries Property Limited trading as Zula Estates.
​
This document was amended using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
​
Information we collect
-
Contact data - may include your name, email address, telephone number, postal address and/or social media account identifiers. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
-
Communication data - may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
-
Usage data - may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.
​
​
Purposes of processing
We may process your personal data for the purposes of:
-
operating our website, providing our services, generating invoices, bills and other payment-related documentation, and credit control.
-
managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling
-
creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes
-
researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business
-
creating and maintaining our databases, back-up copies of our databases and our business records generally
-
security and the prevention of fraud and other criminal activity
-
obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice
-
the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure
-
for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
​
Providing your personal data to others
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
​
Your personal data held in our website database will be stored on the servers of our hosting services providers.
We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary.
​
In addition to the specific disclosures of personal data set out above, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
​
Retaining and deleting personal data
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Notwithstanding the other provisions, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
​
Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
-
to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website
-
as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
-
to help us to analyse the use and performance of our website and services
-
to store your preferences in relation to the use of cookies more generally
​
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
​
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/products/firefox/privacy-and-security (Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d) https://support.apple.com/en-gb/guide/safari/welcome/mac (Safari); and
​
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
​
Your rights
Your principal rights under data protection law are: the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, the right to data portability, the right to complain to a supervisory authority, the right to withdraw consent. You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out on our website.
​
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
​
Our details
This website is owned and operated by Elvin Industries Property Limited
We are registered in England and Wales under registration number 14872414 and our registered office is at 1 Horse Pasture Cottages, Pembury, Kent, TN2 4AQ.
You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website.